The following conditions apply:
Deliveries are made within Germany and to the following countries: see the list below.
Shipping costs include VAT unless otherwise stated.
Deliveries within Germany:
|Order value up to 74,99 €||Order value from 75,00 €|
|DHL Parcel||4,95 €||Free*|
|DPD Classic||5,95 €||Free*|
*If, in the case of a return, the purchase value falls below the free shipping limit, the shipping costs will be recalculated.
We calculate the shipping costs abroad as follows:
Shipping zone 1: Austria, Netherlands, Belgium, Luxembourg
Order value up to 74,99 € = 8,95 €
Order value from 75,00 € = 3,95 €
Shipping zone 2: France
Order value up to 74,99 € = 12,95 €
Order value from 75,00 € = 7,95 €
Shipping zone 3: Denmark, Italy, Poland, Sweden, Spain, Czech Republic, Hungary, Slovakia, Slovenia
Order value up to 74,99 € = 14,95 €
Order value from 75,00 € = 9,95 €
Shipping zone 4: Greece, Ireland, Croatia, Portugal, Finland, Latvia
Order value up to 74,99 € = 15,95 €
Order value from 75,00 € = 10,95 €
Shipping zone 5: Switzerland, UK
0 bis 2,99 kg, Order value up to 74,99 € = 16,95 €**
0 bis 2,99 kg, Order value from 75,00 € = 13,95 €**
3 bis 5,99 kg, Order value up to 74,99 € = 20,95 €**
3 bis 5,99 kg, Order value from 75,00 € = 16,95 €**
ab 6 kg, Order value up to 74,99 € = 26,95 €**
ab 6 kg, Order value from 75,00 € = 22,95 €**
**Price without VAT, please note the information at the end of this page
If we receive your order and payment before 12:00 p.m. and all the items in your order are in stock, they will usually be dispatched on the same working day. Note: If you order shortly before the deadline and need the goods urgently, please contact us by phone. Then we can coordinate the timely dispatch of your order with our dispatch department.
Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 1 - 3 days, for deliveries abroad within 3 - 6 days after the conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Shipping Notes: Switzerland, UK
When shipping to Switzerland and the United Kingdom, we deduct German VAT (currently 19%) and only charge the net price. We will affix a customs declaration CN23 and an additional invoice to the outside of your package.
Every shipment from us to you is subject to customs and VAT. The following is therefore added to our invoice amount on your side.
- the standard rate of Swiss VAT of 7.7%
- Customs fees, the amount of which is based on the gross weight of the shipment. Details on customs and import sales tax can be found on the website http://www.tares.ch.
Great Britain (UK):
- standard UK VAT rate of 20%
- Customs fees, the amount of which is based on the value of the goods in the shipment. Details of customs and import sales tax can be found on the website https://www.gov.uk/goods-sent-from-abroad/tax-and-duty.